Keyword Trigger
What is Keyword Trigger?
When a user intends to create a new BOT, the interface will display the option "Add a trigger," indicating the need to add the trigger keywords for this BOT.
Keyword Trigger Types
- Exact Matching: The triggering occurs only when the user's reply perfectly matches any of the set keywords.
- Suitable for specific discount codes or invitation codes for coupon redemption.
- Containing: The user's response needs to include at least one of the trigger keywords to activate the BOT.
Updated 3 months ago